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LEGO Reviews

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Overall Rating

4.3
12 Reviews
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About LEGO

Lego.com is renowned for its extensive range of LEGO® sets catering to all ages and interests, including themes like City, Star Wars™, Harry Potter™, and Friends. The site offers exclusive sets, new releases, and gift cards, ensuring there's something for every LEGO enthusiast. Services include replacement parts for missing or broken bricks, building instructions for a multitude of sets, and customer support to assist with any inquiries. For those looking to personalize their experience, there's an option to create a custom Minifigure. Additionally, the site provides inspiration and showcases creations from the LEGO community, encouraging customers to share their own builds. LEGO® also offers a membership program with rewards and discounts, enhancing the shopping experience with added benefits.

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LEGO Customer Reviews (12)

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Namo Trépanier
Namo Trépanier
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Feb 8, 2023
Dominic Gamache
Dominic Gamache
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Feb 7, 2023
Scott Weston
Scott Weston
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Feb 5, 2023
Ines Muller
Ines Muller
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Feb 5, 2023
Karolin Zimmer
Karolin Zimmer
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Feb 4, 2023
Vivian Leavens
Vivian Leavens
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Feb 4, 2023
Alco Bruning
Alco Bruning
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Feb 4, 2023
Gerald Kincaid
Gerald Kincaid
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Feb 3, 2023
Jens Gaertner
Jens Gaertner
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Feb 3, 2023
Ásgeir Þórhallsson
Ásgeir Þórhallsson
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Feb 3, 2023

LEGO Customer’s Q&A

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What are the benefits of joining LEGO VIP program?

Joining the LEGO VIP program offers numerous benefits, such as earning VIP points for every purchase made on LEGO.com or at LEGO retail stores. Members can redeem these points for discounts, gift cards, and even exclusive LEGO sets. Additionally, VIP members receive early access to new sets, exclusive member-only gifts, and invitations to special events. The program also includes monthly promotions and double point offers, enhancing the value of each purchase. Membership is free, and the points accumulated can lead to significant savings and unique opportunities for LEGO enthusiasts.

About Lego.com Prices and Cost?

Prices and costs on Lego.com vary widely to accommodate different budgets and preferences. For those looking to spend under $25, there are numerous options available, offering a variety of themes and complexities. The price range extends to sets between $25 - $50, which include a broader selection of themes and larger sets. For special occasions, sets priced between $50 - $75 and $75 - $100 present more intricate designs and unique features. For the ultimate LEGO experience, there are impressive sets available for over $100, which are often the most detailed and expansive offerings from LEGO. Additionally, market values for retired sets can fluctuate based on their rarity and demand, with some sets appreciating in value over time. Collectors and enthusiasts often track these trends to determine the best times to purchase or sell specific sets.

About Lego.com Payment Method?

Lego.com offers a variety of payment methods to ensure a convenient shopping experience. Customers can pay using credit cards, including MasterCard, Discover, Visa, American Express, and Union Pay. Debit cards are also accepted. For those who prefer digital wallets, Apple Pay and PayPal are available options. Transactions are secured with SSL encryption, providing confidence in the safety of the payment process. Additionally, an express checkout feature is available for PayPal and Apple Pay users, streamlining the purchase process. For phone orders, a secure payment link may be provided, which is valid for 24 hours and also uses SSL encryption for security. It's important to note that the credit card used must be registered to the billing address, and the delivery address can differ from the billing address.

LEGO FAQs

FAQ

How can I find out the current market value of a specific LEGO set?

To determine the current market value of a specific LEGO set, one can visit websites that track LEGO economics, such as BrickEconomy. These platforms provide comprehensive data on market values and trends, utilizing statistical analysis and machine learning to forecast present and future prices. They draw on sales trend data from multiple secondary markets to offer reliable projections. Users can organize their LEGO collection, monitor its current value, and anticipate potential investment returns. Additionally, real-time sales data is tracked to identify optimal times to buy or sell, based on supply and demand dynamics. For a more immediate check, platforms like BrickLink offer a price guide where one can review the chart for 'Last 6 Month Sales' to get an idea of the set's value. PriceCharting is another resource that lists current values for different grades of LEGO sets, both sealed and loose. These resources are valuable for collectors to discover when to secure the best deals and strategically time their purchases in the market.

FAQ

What is LEGO's return policy?

It's simple and free to return an order if you need to for any reason. Within 90 days of ordering, you must make any returns or exchanges.
FAQ

What is LEGO's refund policy?

After they receive your return, they'll refund your order within 14 business days. Refunds are always issued using the same payment method.
FAQ

How can I track LEGO's orders?

After your order ships, they will send you a ship confirmation email if you have provided your email address. This email will contain a tracking number for every order (except from those sent via USPS), allowing you to follow the progress of your delivery on the website of the relevant shipping company.
FAQ

Can I cancel LEGO's orders?

Yes, you can. Up until the order is marked as "In Warehouse," you can cancel it.
FAQ

What are LEGO's payment methods?

They accept credit card, debit card, Apple Pay or PayPal as their payment methods.
FAQ

About Lego.com Popular Products and Services?

The most popular products and services on Lego.com cater to a diverse audience, ranging from kids to adult collectors. Among the bestsellers are sets that allow builders to recreate iconic scenes and characters from beloved franchises. For example, the Disney Castle, Natural History Museum, and Eiffel Tower are sought after by adult fans for their complexity and display-worthy design. Younger enthusiasts are drawn to sets like Planet Earth and Moon in Orbit and Stitch, which combine education and fun. The site also offers exclusive items such as the Gringotts™ Wizarding Bank – Collectors' Edition and the LEGO® Ideas Home Alone set, which are highly coveted by collectors. Services like the LEGO® Insiders program enhance the shopping experience by providing rewards, discounts, and community engagement. For those seeking a personalized touch, the option to create a customized Minifigure is available. These products and services exemplify the variety and creativity that Lego.com is known for, ensuring there is something for every LEGO enthusiast.

FAQ

Lego.com Return Policy?

Lego.com's return policy allows for returns or exchanges within 90 days of receipt of an order. The process is designed to be easy and free for customers. To initiate a return, one can log into their account on Lego.com and go to the Order Status page to get a free return label. As for the shipping policy, items in stock ship the next business day if placed by 12pm EST. Standard shipping takes 3-5 business days, with additional time for rural areas and non-continental US territories. Express shipping options are available, including Express Saver and Express Shipping, which take 2-3 and 1-2 business days respectively. There are specific shipping rates based on the order value, and free delivery applies to certain orders. Pre-order and backorder items will ship as soon as they become available, and customers are updated via email when their order leaves the warehouse.